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Recent Customer Reviews in Hardware

  • Very impressed with the customer service

    Feb 2, 2012

    hongw  from WA, Rating:5.0

    The book is good and arrived in excellent condition but what I wanted to write here is about Overstock's customer service. This book happened to be supposed to arrive on the same day with another book (used) that I purchased from a private party. After about a week after the ordering, I checked the tracking numbers and both showed each item had been delivered. But I never received them! Because this was post office media mail they couldn't do much about it. I was very upset. I called Overstock's customer service just to see what they could do. Without asking any questions, the lady on the phone told me she would order a replacement for me right away, free of charge, and I got it in less than 5 days. I was very much impressed by this kind of customer care. I know they're #1 or 2 iin customer service in some national survey and now I know that was probably no joke. I'm certainly won over by this small act of kindness and trust.

    • How did the image on site compare with the actual product? Very well
    • How accurate was the on site description of the product? Very
    • Please tell us about the quality of the product. Very good
  • I pad 2 for dummies

    Jan 3, 2012

    pasta47  from kannapolis,nc, Rating:5.0

    great service on time and in excellent condition++++++++++++++++++++++++++++++++++++++++++++

    • How did the image on site compare with the actual product? same
    • How accurate was the on site description of the product? excellent
    • Please tell us about the quality of the product. very good
  • Very easy to understand

    Dec 7, 2011

    210helen  from Texas, Rating:5.0

    This book covers everything about the Ipad 2 and can also be used to reference the Ipad first generation.

    • How did the image on site compare with the actual product? It was exactly as pictured
    • How accurate was the on site description of the product? very accurate description
    • Please tell us about the quality of the product. New book
  • Dec 5, 2011

    tom1222  from WA., Rating:4.0

    overstock used the slowest shipping known to man! 15 days, that was the time in transit!! I will never order a book from them again tooooooo sloooooow

  • Samsung Galaxy Tab 'Dummies' Book is Good!

    Sep 6, 2011

    luvwins  from Pittsburgh, PA, Rating:4.0

    Book is easy to read and very descriptive of the Galaxy Tab's functions. It's truly needed as I didn't receive a manual with the tablet. It's basic and covers all steps to effectively using the tablet. I am enjoying learning about my Samsung Galaxy Tablet 10.1.

    • How did the image on site compare with the actual product? It looked the same, but the book was actually larger! this was great cause it is easier to read.
    • How accurate was the on site description of the product? Description of the book content was appropriate.
    • Please tell us about the quality of the product. Good quality

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