William D. Eggers is senior fellow at the Manhattan Institute and global director for Deloitte Research, Public Sector in Washington, D.C. He is the coauthor ofRevolution at the Roots: Making Our Government Smaller, Better, and Closer to Home (1995), which won the Sir Anthony Fisher International Memorial Award, andGoverning by Network
The New Shape of the Public Sector (2004), winner of the 2005 Louis Brownlow Book Award. He splits his time between Austin, Texas and the Washington, D.C. area.
Urging the government to comprehensively adopt technology as the solution to its management problems, the author makes a compelling case that state and federal government agencies have been slow to benefit from the digital revolution.