Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today (Paperback)

The Rewards Program that Pays for Itself
  • EARN 5 to 40%
    Earn 5% in Club O Rewards on every order & up to 40% on select items.
  • FREE SHIPPING Every Order, Every Day*
    No matter how big or small, your order always ships for free.
  • VIP ACCESS
    Dedicated customer service and early access to exclusive deals.
  • RISK FREE
    Club O pays for itself, or we make up the difference
Today: $13.04
ITEM# 13019706
  • Delivery Estimate

    Select a Product Option to view shipping

    • Product Alerts

      Stay in the know! Choose which alerts you’d like to receive on this product.

    Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today (Paperback)
    CHOOSE A LIST
    • Wishlists
    • Save for Later

    From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.

    · “Provide anonymous feedback.”
    · “Hire smart people.”
    · “Hold people accounta...

    Details

    ITEM#: 13019706

    SUSAN SCOTT is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola, Ernst & Young. Scott is the author of Fierce Conversations: Achieving Success at Work & in Life — One Conversation at a Time. She lives in Seattle, Washington.


    From the Hardcover edition.
    From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.

    · “Provide anonymous feedback.”
    · “Hire smart people.”
    · “Hold people accountable.”
    These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now.

    In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote..

    Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.


    From the Hardcover edition.

    Specs

    ISBN 9780385529044
    Genre BUSINESS & ECONOMICS / Leadership
    Format Paperback
    Pages 313
    Publisher Date 2011-01-11 00:00:00.0
    Publisher Crown Pub
    Copyright Year 2009
    Unit weight 0.52 lb
    Height 8.0 in
    Wdth 5.5 in
    Thickness 0.75 in
    Language English
    Subtitle A Bold Alternative to the Worst "Best" Practices of Business Today
    Edition Detail Reprint
    Audience General/trade
    Authors Scott, Susan

    Product Reviews

    Questions & Answers

    Yay! Be the first to ask a question about this product.
    Get your product questions answered right here.
    Guidelines

    Shopping Tips & Inspiration

    Shipping & Returns

    Shipping:

    This item will be delivered to you via USPS Trackable Media Mail or UPS Mail Innovations and will take from 2 days to 3 weeks from the time the item leaves our warehouse. *

    Standard Return Policy:

    Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details

    FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.

    * For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

    ** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.