Why did you choose this product?
Not just theory, but they do a great job conveying how to apply the theory....
Crucial Conversations: Tools for Talking When Stakes Are High (Paperback)
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
The New York Times and Washington Post bestseller that changed the way millions communicate
[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.
from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
The quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations.
Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
|Genre||BUSINESS & ECONOMICS / Business Communication / General|
|Publisher Date||2011-08-19 00:00:00.0|
|Unit weight||0.8 lb|
|Subtitle||Tools for Talking When Stakes Are High|
|Audience||Professional and scholarly|
|Country of Origin||United States|
The Art of Value Investing: How the World's Best Investors Beat the Market (Hardcover)
Analysis of Financial Statements (Hardcover)
The Warren Buffett Portfolio: Mastering the Power of the Focus Investment Strategy (Paperback)
Winning Grants Step by Step: The Complete Workbook for Planning, Developing, and Writing Successful Proposals (Paperback)
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It (Paperback)
Entreleadership: 20 Years of Practical Business Wisdom from the Trenches (Hardcover)
Crucial Conversations: Tools for Talking When Stakes Are High (Hardcover)
Ugly Americans: The True Story Of The Ivy League Cowboys Who Raided The Asian Markets For Millions (Paperback)
101 Weird Ways to Make Money: Cricket Farming, Repossessing Cars, and Other Jobs with Big Upside and Not Much Com... (Paperback)
Running a Food Truck for Dummies (Paperback)
Questions and Answers to Help You Pass the Real Estate Exam: Version 8.0 (CD-ROM)
EntreLeadership: 20 Years of Practical Business Wisdom from the Trenches (CD-Audio)
Not just theory, but they do a great job conveying how to apply the theory.Read More
Questions & Answers
Heard about the book
Shopping Tips & Inspiration
15 Books to Empower Tween Girls
Learn about good books that will empower young girls, tweens and teens. Shop books for girls on Overstock.com. Free shipping.*
Best Books to Give for Mother's Day
Best Books to Give for Mother's Day from Overstock.com. If your mom is a bookworm, use these tips to find her a literary Mother's Day gift.
How to Create Your Own Reading List
How to Create Your Own Reading List from Overstock.com. Learn how to choose books that you'll enjoy and create a useful, engaging, and fun reading list.
FAQs About Banned Books
FAQs about Banned Books from Overstock.com. Celebrate the freedom to read! Here are a few of the most frequently asked questions about banned books.
Twilight - Beyond the Novels
Twilight: Beyond the Novels from Overstock.com. Our guides provide customers with information about Twilight, the novel.
Pulitzer Prize Literature Guide
Pulitzer Prize Literature Guide from Overstock.com. Looking for something to read? Here is a list of notable Pulitzer Prize-winning books.
How to Start a Book Club
How to Start a Book Club from Overstock.com. Our guides provide customers with information about how to start a book club.
10 Fun Facts about Disney
10 Fun Facts about Disney from Overstock.com. Disney has a long, exciting history, and here are some fun and lesser known facts.
Tips on Selecting the Perfect Entertainment Gift
Tips on Selecting the Perfect Entertainment Gift from Overstock.com. Our guides provide customers with tips on selecting the perfect entertainment gift.
Shipping & Returns
This product is not yet released, and is expected to ship on Sep. 9, 2011.
This date is subject to change. In order to assure you receive Overstock.com's low price on this item, your credit card will be charged upon order placement. The item will ship immediately upon release.
This item will be delivered to you via USPS Trackable Media Mail or UPS Mail Innovations and will take from 2 days to 3 weeks from the time the item leaves our warehouse. *
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.