First, this review is being written by a seasoned and experienced business executive that knows a few things about warranties, product quality, and customer service.********This product is manufactured by Southen Textiles and the warranty is not worth the ink used to describe it. I purchased this product to cover our king mattress in 2009. In 2010 we bought a Stearns and Foster mattress to replace our old mattress and used this pad for protection, or so we thought. Our cat, that has kidney disease, peed on the bed and this pad did not even begin to stop the pee from soaking our expensive mattress. When I contacted Southern Textiles warranty department, I was advised they will not cover the mattress because the pad and mattress were not purchased at the same time, with the SAME authorized dealer. That makes no sense to me. Thousands of people buy mattresses and pads at seperate times. BEWARE, this pad is horrible and the WARRANTY IS EVEN WORSE! Anyone or any company can offer a warranty, as long as they mandate ridiculous stipulations so they don't pay. I REPEAT, don't buy this pad unless you are buying a mattress from Overstock.com at the SAME time. Spend the extra money and buy a QUALITY pad. We have a $ 100 mattress pad purchased from the Mattress Firm that completely stopped the pee on another bed.
This so called waterproof mattress protector was great for about two months! But now after a few washings I came to the unfortunate conclusion that it is no longer waterproof. My 2 year old had an accident in my bed last week that went straight through. Besides this major flaw the cover looks and feels good but the only reason I purchased it was to protect against accidents and if failed horribly. If you have kids run from this cover!
So disappointed! First, the fabric had a slight stain from the cardboard inside. I was willing to overlook it as I planned to wash it first anyway. I followed the washing instructions PRECISELY--cold wash and rinse, low heat drying cycle--plus included a set of sheets and pillowcases with it in the wash and dry cycles as the instructions said don't wash alone. The shrinkage was SO incredible that I honestly don't think it would fit on the crib mattress (It was twin size XL.) I've never had this problem with ANY mattress protector. (By the way, this is the first time I've had a complaint about anything I've ordered from Overstock!)
this pad has a terrycloth-feeling cover and plastic underneath - it would be great for a kid's bed, etc. but not good for memory foam, as it doesn't let the heat through, and thus, the mattress doesn't work right.
Item is exactly as described. We are using it with a memory foam mattress (11in?) My sister suggested it after she bought it, and we are very pleased with the purchase. Doesn't have the plastic, "crinkly" feel like I think of with something water-resistant. And we got it just in time - one of our dogs actually urinated a little on the bed (due to a UTI) a day or two after we purchased it and it worked! No urine seeped through and it cleaned up beautifully. I don't know what the going rate is for these sorts of things, but so far it has proven to be worth the money.
This was recommended by the mattress store, the only way to keep your warrantee is not to have any stains. This was as good as the one that the mattress co was trying to sell for and much much cheaper. Good quality, good price.
living in South Florida, this mattress pad cover has saved my memory foam mattress pad for an extra couple of years of wear and tear. It fits our queen sized mattress with a 3 inch memory foam pad. When washing, use the delicate cycle and air dry - do NOT put in dryer. Other than that - it's great.
Good quality, doesn't make any noise at night, has a soft top. I am very happy with it! Thanks!
This item is horrible and cheap. Fells sounds and smells like plastic. Only buy this mattress if your leaving town and want to protect ur mattress from your pets. No human should ever sleep on this!
When you spend nice money for a nice bed, you want to protect it from accidental spills. Hopefully this will do the trick. Quiet and you don't even notice it.
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