First, this review is being written by a seasoned and experienced business executive that knows a few things about warranties, product quality, and customer service.********This product is manufactured by Southen Textiles and the warranty is not worth the ink used to describe it. I purchased this product to cover our king mattress in 2009. In 2010 we bought a Stearns and Foster mattress to replace our old mattress and used this pad for protection, or so we thought. Our cat, that has kidney disease, peed on the bed and this pad did not even begin to stop the pee from soaking our expensive mattress. When I contacted Southern Textiles warranty department, I was advised they will not cover the mattress because the pad and mattress were not purchased at the same time, with the SAME authorized dealer. That makes no sense to me. Thousands of people buy mattresses and pads at seperate times. BEWARE, this pad is horrible and the WARRANTY IS EVEN WORSE! Anyone or any company can offer a warranty, as long as they mandate ridiculous stipulations so they don't pay. I REPEAT, don't buy this pad unless you are buying a mattress from Overstock.com at the SAME time. Spend the extra money and buy a QUALITY pad. We have a $ 100 mattress pad purchased from the Mattress Firm that completely stopped the pee on another bed.
This so called waterproof mattress protector was great for about two months! But now after a few washings I came to the unfortunate conclusion that it is no longer waterproof. My 2 year old had an accident in my bed last week that went straight through. Besides this major flaw the cover looks and feels good but the only reason I purchased it was to protect against accidents and if failed horribly. If you have kids run from this cover!
So disappointed! First, the fabric had a slight stain from the cardboard inside. I was willing to overlook it as I planned to wash it first anyway. I followed the washing instructions PRECISELY--cold wash and rinse, low heat drying cycle--plus included a set of sheets and pillowcases with it in the wash and dry cycles as the instructions said don't wash alone. The shrinkage was SO incredible that I honestly don't think it would fit on the crib mattress (It was twin size XL.) I've never had this problem with ANY mattress protector. (By the way, this is the first time I've had a complaint about anything I've ordered from Overstock!)
this pad has a terrycloth-feeling cover and plastic underneath - it would be great for a kid's bed, etc. but not good for memory foam, as it doesn't let the heat through, and thus, the mattress doesn't work right.
Item is exactly as described. We are using it with a memory foam mattress (11in?) My sister suggested it after she bought it, and we are very pleased with the purchase. Doesn't have the plastic, "crinkly" feel like I think of with something water-resistant. And we got it just in time - one of our dogs actually urinated a little on the bed (due to a UTI) a day or two after we purchased it and it worked! No urine seeped through and it cleaned up beautifully. I don't know what the going rate is for these sorts of things, but so far it has proven to be worth the money.
Nice fit ,light weight,fast shipping not a thick cover pad
The mattress protector is just what I was looking for. I wanted a good quality, waterproof mattress protector that was not builky for my hide-a-bed queen sleeper. This protector is not "plasticy" so that it doesn't make noise and is not hot. Would definitely recommend this, if this is the kind of protector you want fo ryour mattress.
This pad has kept the mattress from getting stained like the past, but it is NOT completely waterproof. Honestly, I would like to find a pad that is, but I don't believe they exist as a machine washable item.
Totally protect the mattress! Still lets me feel the comforts of my new foam mattress with gel while protecting it from spills or doggie accidents. Easy to wash.
Fits mattress, safe, good quality, great price, would recommend to family and friends
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