I don't know if I got the same pillows as the other 2 reviewers because I certainly wouldn't give them 5 stars, I gave them one. The quality is good but there is absolutely no support what so ever. When you put your head on this pillow you sink into this pillow so much that your head is maybe at best 1 inch above the mattress. Now you can fluff it up all you want and your head may get a few inches of support but if you move at all it will be gone and you are back to maybe an inch above the mattress, virtually flat, no support at all. If you want some pillows to stick in some shams for looks these are your pillows. If you actually want to use them as pillows, look for another pillow, these will disappoint you.
I ordered two pillows in January, paid with Bitcoin. The purchase process was fantastic, they arrived quickly and I have been incredibly satisfied with them. I have been using them for at least 5 months and I have no complaints. I am trying to think of anything I could be less than satisfied about and cannot think of anything.