Our order came within 4 days and it was very close to Christmas to boot! The pillows were not vacuum sealed so they were already full size when they came out of the box. No waiting to test them out. They are firm, but soft enough to be conforming so your head is supported but you don't feel like you're sleeping on a board. We love our new pillows and have had a deeper, higher quality sleep since we started using them. By far the best Christmas present we received.
The chemical smell is terrible! The smell is similar to that of a damp, dirty, molding towel you found under a laundry pile. I followed there directions to allow 48 hours minimum before using. I left outside for 24 hours. I spritz Fabreze and tossed in my dryer on "Air" for several cycles. All to no avail. Need less to say, I do not use it! It can be found outside as a $40 dog pillow. What a terrible mistake. Why didn't you return it you ask? Have you read the conditions for return? Hah. I will never purchase a pillow ON-Line Ever!
These pillows have a strong chemical smell when unpacked. The printed material that comes with them says the smell will go away within 2 or 3 days. After 2 months the smell has slowly faded, but is still there. Also, these pillows are very firm and uncomfortable. Unless you prefer firm pillows, don't buy these.
We just got a king bed and I am a side sleeper so I appreciate an extra firm pillow. This pillow is excellent in terms of support, loft and firmness, but it smells terrible. I took it out of the plastic bag it came in and aired it out in my room for three days, and my entire bedroom had that chemical smell to it from the pillows and then I finally started using it on the bed and with every move I made, the smell came out anew. I've had the pillow now for two weeks and the chemical smell is still very strong, so I wouldn't recommend these because I don't know when it will lose the smell, but I'm sticking with it for the comfort and hoping the smell will eventually fade.
Pillows arrived as stated, upon opening I was pleased with the pillows size, they were true King-size pillows and constructed well, they fit great in my King size pillow cases and felt great to lay on, I would recommend this pillow for those, that might be interested in it.
I was born with spinal stenosis; spinal column too small. I have never been able to get a good night's sleep due to pillows that just don't support my neck. THIS PILLOW DOES! I have never slept better in my life. I highly recommend this pillow to anyone with neck problems.
It's kinda hard to rate this item as this was not what I received. I was sent the Sensorpedic memory foam pillow and although I like it, it would have been nice to actually get what I ordered. Anyway, mistakes happen and I have decided to keep the Sensorpedic pillow.