I purchased this for a Christmas Gift because my wife needs a new one. Her's is worn out, but refuses to pitch it, and they talk about men. I used the on-line chat because there was a question, and the person was polite and was able to answer all questions. I placed my order and the item arrived in a very reasonable amount of time. I have yet to see how the comfort is because Christmas is still a couple days away, but I have no doubt my wife will love it....I bought her a robe several years ago, but she doesn't like the feel of it compared to the worn out Turkish Cotton she already has. LOL
I always review each item for quality details. This robe is the softess ever terry cloth and has a nice quality appearance. Perfect for my out of town visitors who will feel like a luxury hotel guest when they slip this on after a shower on a snowy morning. I am very happy with this choice.
I liked the sound of this product, and I was impressed by all the great reviews. However, when I attempted to purchase it, the color I wanted (white) was pictured but not available. There is no indication of when or if it will become available. Unfortunately, I will have to search elsewhere for a robe that fits my needs.