The case to this wedge incline is of good quality. I washed it before using the "pillow" and it did not shrink and is easy to put back on the pillow. I am substituting my pillow with this wedge and like it much better than the pillow or any other support. I have seen the same in catalogs for a lot more money.
This memory foam bed wedge is needed to support my neck and back when reading or watching TV in bed. However, upon arrival, the box it was shipped in was completely mangled and one side of the box was even open. There was absolutely no cushioning packing material in the box either. I am very disappointed in the condition of the container, and it's a miracle that the wedge wasn't damaged. If this is how Overstock ships everything, I won't be ordering again. Even more important, In addition, the product itself has a really strong chemical smell. When reading other reviews, most people said it will eventually go away, and I'm hoping that is true. Otherwise, it won't even be usable. I like the feel of the memory foam and the size and shape of the wedge, but if the odor doesn't go away, I won't be able to use it.