I purchased five of the bed bug pillows. Not that I am having a problem, but it protects against mites as well. The pillow is as if I was resting my head on a bail of cotton. The pillows are soft and cuddely, and after one night I threw all of my pillows out. The price is reasonable, and the result is a perfect night's sleep.
Have only had for a short time, pillow appears to be fine. Received standard vs queen and did not realize until open and could not return. These pillows were purchased for one reason and that was to avoid bedbugs which caused me to purchase mattress, sheets, and pillows. Will keep fingers crossed.
The pillow is the softest, least supportive pillow I have ever purchased. I am returning them immediately. If you like your pillows extremely soft, then these pillows are for you. I tested them out (with a plastic on them, don't worry) and it was as if I had no pillow at all. It sank right down until I could feel the mattress under my head. Really not what I was looking for.