It was not a good experience. The wrong item was sent although I was clear on what I had ordered. That meant I had to re-package the item, not easy. Your customer service person did arrange for the item to be picked up at my home. Good thing, because I'm 80 years old and recovering from surgery. The correct item finally arrived but it's not exactly what I expected. This duvet cover makes my comforter way heavier than expected. Ah well. Such is life.
Lovely blue color. Looks like the photo on my computer. Size fits perfectly with the king-size comforter I have in my guest bedroom. The only drawback is the deep creases from the packing. Following the care instructions does not remove these creases completely. The first purchase needed to be returned because of a fabric flaw. I used the chat feature and it was handled efficiently, including the UPS return label. The replacement was delivered quickly and the duvet is just what I expected.
My daughter wanted a duvet set for Christmas. She lives abroad and they were ridiculously expensive! I went onto Overstock and searched the offerings and reviews. She took this one back with her and said it's wonderful! She stated that it looks good and is comfy. Overstock, I am a new fan. Thank you
This product is absolutely wonderful! My husband and I both love it. One bad thing though about delivery. I ordered sheets set and duvet cover set in king size. Instead of king size duvet cover I got european shams. So, I had to go through all the troubles returning the shams. NEVER agree on return when you have Overstock messed up your order. It is a pain in a neck and overstock is not that helpful. When I was late on returning their mess they wanted to charge me twice for king size duvet cover even though first, they were those who messed up and second, they sent me shams but wanted to charge for king size duvet cover! I got SO upset that I told them that it was my last time dealing with Overstock. At the end everything got resolved but it was very upsetting experience. But the product it GREAT!
Just not what I had invisioned in my bedroom.I was under whelmed.
- How did the color on site compare with the actual product? accurate/ although I thought it would be more cream, it was off white
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? The image was beautiful. The actual product looked cheap with this pattern.
This duvet added just the right amount of weight to the down comforter. The pattern looks nice on the bed and the duvet was long enough to cover all the way around my Ca King. I was a little disappointed in the color-was expecting a steelier blue and this was a brighter sky blue, but it looks nice in the bedroom.
- How did the color on site compare with the actual product? Slightly lighter, blue was more of a dark sky blue
- Please tell us about the quality of the product. Good quality
- How accurate was the on site description of the product? pretty accurate
The duvet set is just as great as it appears online. Very comfortable and good looking.
- How did the color on site compare with the actual product? very true to the picture
- Please tell us about the quality of the product. wonderful
- How accurate was the on site description of the product? exactly as described
This is a great duvet cover at a really reasonable price. The material is high grade, color is nice, pattern is subtle and class. All around very good item. Our only disappointment: the closure buttons at the bottom of the duvet are kind of cheap and inferior, and most importantly, they're too big for the button openings, so you can't close the duvet at the bottom. They will not fit. Not a huge deal. Just need to replace the buttons.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? excellent
- Did the description onsite accurately describe the product? yes
I honestly thought for the price and the thread count of these that they would be softer. I was debating wether or not to return them. My husband however, LOVED them and would not let me return them. He says he feels like he is sleeping in a nice hotel bed everynight. They seemed to wash okay so far. At first they didn't feel so soft out of the wash but after a nights use, they seemed to return back to normal.
- Did the color match the color displayed onsite? Yes
- How is the quality of the product? Good
- Did the description onsite accurately describe the product? Yes
My husband and I have been trying to find a duvet cover that we both like. He wanted something simple -and I wanted something that not everyone has. This is the perfect simple detailing that isn't over the top. It's also a nice heavy and soft duvet cover. We are really happy with this product and of course o.co's great customer service and shipping policy.