Should never have bought this pillow based on one single review. It is not even close to how it's described. I have slept 2 nights on it and it has lost it's loft, it is almost flat, just like a piece of flat bread. How are you supposed to sleep on such a thing?! It was nice and fluffy at first but after the first night I noticed it had lost most of the loft and I tried to fluff it several times. Right now fluffing does nothing, the wool has matted or flattened completely. I grew up sleeping on wool pillows in Europe and this has never happened before. Hoping it will provide the same wonderful experience I tried this pillow and I am soooooooooo disappointed! But I guess I fooled myself, thinking an american company can provide quality in something they have no experience in. It's like having chinese build quality cars, won't happen. I gave it one point because there's no category of 0 stars. terribly disappointed!
The pillows are everything I wanted. They are firm and hold up well when I prop myself up while watching TV in bed. The construction of the pillow appears to be well made with organic fabric. The only complaint I have is they took weeks to deliver so if you need something quickly this could cause a problem.