I prefer to use natural products in all possible circumstances. The wool pillow I have purchased is just right in support, free of man-made chemicals, resistant in bacterias and negates temperature fluctuations. Best of all I truly experience deeper more recuperative sleep.
The product was excellent, everything I expected. The system at Overstock.com sucks. I never got a shipping confirmation. So after 1 week I called and I was told it would be 10-15 more days before it would ship. I asked if this was backordered and they said no they dont do backorders! Humm, then what was it?? A few days later I found the package on my front porch. I never got a shipping notice or any other communication.