The pillows are a big disappointment even after having read all the reviews. They are not as firm as I thought they would be, difficult to handle and this may be due to their size. They are average and nothing special. These are the most expensive pillows I have ever bought and find that I could have had the same comfort for less money.
If you need a firm, hard pillow, avoid this. I used it one nite and it is literally squashed. Not a ideal product as most people buy contour pillows to get the arch support for the neck, which this pillow doesn't have.
I've been using memory foam contour pillows for years because I have a herniated neck disc and these are the only pillows that keep me pain free. I'd bought a new one last winter that is very, very firm, which I prefer for the support. But I also began menopause and the memory foam seemed to retain heat and worsen the effects of the night sweats.
The cool gel does work, the pillow does not retain heat from my body the way a plain memory foam pillow does. However, this pillow has only moderate firmness. I prefer a firmer pillow than this, but this is fine, I'll keep it. I do recommend it, especially to people like me who have Multiple Sclerosis and are sensitive to heat, and are having hot flashes due to hormonal changes.
Shop Overstock.com and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.Shop O.com®IT'S ALL ABOUT THE O - OVERSTOCK.COM