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Shipping was very fast. Every thing looks amazing.. I've been getting lots of compliments on my bedding. ;)
Very nice set looks expensive. The colors are very rich looking.
I got this set in the mail and loved it in the package. The colors and patterns are beautiful, the set pieces go very well together, and the set looks upscale and expensive. I unpacked everything in preparation for putting it on my guest bed. Because of the fabric they're made out of, the comforter and standard shams were a little wrinkled, as pieces often are when they've been packed in a bedding bag. I threw the comforter into the dryer, set it on low heat, and let it tumble for a few minutes. Came out unwrinkled and looking beautiful. No problem. I threw the shams into the dryer, same thing, low heat, tumbled for about 10 minutes. Dryer stops and I pull the shams out. The shams have red dye from the pattern on the fabric smeared everywhere. It looked like lipstick stain. Mind you, the shams were in the dryer for 10 minutes on the low heat-cool down cycle - same as the comforter. They are ruined. I have tried to get the stains out to no avail. I will have to discard them. The comforter, Euro shams, bedskirt and accent pillows are all fine, and as we have guests coming on Friday, I don't have time to send the set back just to get the shams replaced. But I am pretty upset. The set is beautiful but watch the dye on the fabric. Because apparently it is fragile and will smear if not handled with kid gloves.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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