this looked nothing like the picure. flat on first night. nothing in package that indicated I got what I had ordered either. returned to overstock and explained I would like to have sent to me with SOMETHING in the package that shows the name of product at least such as "Grand Hotel" but what I received was the exact thing I had gotten the first time....clear plastic bag with a pillow and nothing else in it! I could have been sent the cheapest pillow they had and I would have no way of knowing it. Makes me wonder how they knew they were getting the correct item w/o any labeling on the product! that would be ok if product performed as it should but I have had cheaper down pillows that was fuller than these were and I bough 2 and spent over $$$. FLAT, FLAT, FLAT! Certainly NOT what I expected....highly disappointed!
The pillow appears to be good....but the site does not make it clear what you are getting. The price for one standard pillow is very high, even with the special discount. They make you believe that you are getting two pillows. Oh well....got fooled by the web site. And the site does not make it clear that you have options on sizes to pick from.
Too early to tell, but as long as Overstock is constantly and incessantly pressing me to review the product, well so far it is just fine. We will see how it is in a few weeks. So what can I say other than, so far this is a really fine pillow. Wife loves it. But if it collapses in a couple of months (as my last Hotel Grand Product, a very expensive Comforter did), it will be a rather different story. I would say at this point, watch out for "Hotel Grand" down products. Make sure you get what you pay for. This may not be the place for quality in down products. Quality down is expensive. Watch very carefully both the high-end sources, who want only your money, and the "bargain" down sites like Overstock.com. Do your research.
There's nothing especially wrong with these pillows, except that the description is completely inaccurate. I purchased Queen down pillows from another site on the same day I ordered these (for $$$ less per pillow). The fabric looks and feels exactly like 300-thread count covers on the other pillows, so the "700 thread count" claim is clearly wrong. The other pillows claimed "21 ounces of 700 fill power" down, yet lofted and rebounded slightly better than these -- which claim 30 ounces of 700 fill power down. If you do the arithmetic, the actual fill power of these "Hotel Grand Naples pillows can't be more than 500. That's a huge difference in quality. 500 fill power is average or below.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Product was lower quallity than I wanted.
- How accurate was the on site description of the product? Description was not accurate. "Fill power is nowhere near "700" as claimed. Thread count is not 700.
I've bought down pillows before. Some were good, while others disappointed. A pillow density is very personal, but for me, these were perfect. When fluffed, they cradle my head without losing their loft. Because of their size and fill, queen set pillowcases are a "just fit," so take that into account when buying bedding. I definitely would, and will buy them again.
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Very
After researching goose down pillows for some time, I finally decided to purchase Hotel Grand Naples 700 Thread Count Siberian White Down Pillow. I have never been a feather pillow person... until now! I've had this pillow for 2 years now, and it is still very lofty. My husband's mom bought us expensive store bought pillows, and they flattened immediately. I would strongly recommend. I'm going to be buying one for my husband. On a side note: Since the pillow did not come with a cover, I just use 2 pillowcases. It also helps keep the pillow firm.
- How did the color on site compare with the actual product? as described
- Please tell us about the quality of the product. as described
- How accurate was the on site description of the product? as described
My head sinks when this pillow is under it, so that it seems like I don't have any pillow at all. Or I'll have to bunch the pillow up underneath my head to give it enough mass to prop my head up above the mattress. It would be a good pillow if it just had more stuffing in it.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. medium quality
Pillows are sturdy but yet very soft. Great amount of head and neck support. Fill power seems perfect. Only downfall is I don't really utilize the high thread count being I put pillowcases on my pillows anyway. I would have been willing to pay a little less for a lower thread count being I don't really notice it inside a pillowcase. Otherwise the insides are perfect!
- How did the color on site compare with the actual product? Accurate - White
- Please tell us about the quality of the product. Very Good
- How accurate was the on site description of the product? Accurate, no noticeable discrepancies