Originally, I had ordered a sheet and pillowcase set and the pillowcases sent were the wrong size. I contacted Overstock and told them but unfortunately the correct size pillowcases were not available. Overstock asked me if I would like to substitute others at no charge and left it up to me (where do you get an offer like that these days?) I chose another pair and they were sent, Overstock also did not require me to return the smaller pillowcases. I continue to be impressed with Overstock and their service. The bedding is of very good quality, especially when compared to retail stores. Thank you.
I bought them for a replacment with what I had in my kid's room. However, when the first set came, the pillow cases were made from different materials. I chatted online on Overstock.com and the representative was very nice and she told me that she would send a replacement and a return shipping label. The new pillow cases came. However, this time, one was 1 inch shorter than the other. However, they did seem to have been made from the same material. So, I kept this set and returned the first set. I was disappointed about the product but I am very satisfied with the customer service of Overstock. She was very professional and helpful. So, that would keep me coming back to the site for future shoppings.
I have order two sets of these and would recommend to ever one. they dont fade out like some sheets do
- How did the color on site compare with the actual product? great
- Please tell us about the quality of the product. quality was great
- How accurate was the on site description of the product? as you described
These are very well made, soft, lovely pillowcases.
- How did the color on site compare with the actual product? White is a snow white
- Please tell us about the quality of the product. High quality
- How accurate was the on site description of the product? Correct
The color was no where close to what I saw on my screen. I was expecting a gray-green sage and got a bright yellow green -- one of my least favorite colors .I had also ordered two complete sheet sets in the same color. I never even opened the packages. Yet it cost me half the price of the items to return them. Since I can't trust the colors I see, I will not be ordering from Overstock.com again.
Seteen implies a tight weave and soft cotton. The quality in this set is reflected in the cost -bargain grade. The fitted sheet has many visible weaving stripe inconsistencies which will reduce life of the sheet and compared to other Sateen sheet sets. These sheets will probably pill and are slightly scratchy. Because it is only for a guest bed, I will offer the older better sateen sheets to my daughter when she moves out on her own. I would compare these sheets to a good 200 thread count sheet set, not the 400 count as advertised.