I purchased this pillow to replace a 7-year-old feather pillow that's not as firm as it used to be. The description says this pillow is Medium-Firm. Unfortunately it is neither Medium or Firm. It's medium-soft at best. The quality is good and everything else about it is great but it is very soft.
The quality of the pillow, both inside and out was fantastic. This was advertised as Medium Firm. It was not firm enough. We needed a much firmer pillow so it was returned. We have had Eddie Bauer pillows in the past and loved them. We will keep looking.