I bought the Sensus 5 pound/3" deep queen-sized mattress topper in May 2011 and am not happy with it. Here are specific thoughts to help you decide if this product could be right (or wrong) for you: 1. I bought the Sensus to help with "pressure points" discomfort from side-sleeping on a very good, firm mattress. To my surprise, the foam topper, while helpful, did not eliminate the pressure point problem. I naively assumed that putting a soft layer on top of a firm mattress would improve my sleeping experience, but unfortunately it did not completely address pain in shoulders/hips from side sleeping. 2. The product caused other problems I did not anticipate. Within a few days of starting to use the Sensus, I began having aches in my lower and middle back. Before using Sensus, I had never experienced routine lower and mid back problems from my sleeping arrangements. As you consider whether to buy Sensus, think about whether it could actually cause pain in parts of your body that are not problematic right now. For me this was the deal breaker.
3. I think Sensus caused my lower/mid back problems because it is too soft. This is ironic, since many reviews rave about 5 pound density being the best and firmest choice. But it really isn't firm, which is kind of the point because the big selling point is that it will alleviate pressure point problems. 5 pound density may be "firm" relative to cheaper, lower density foam, but it is not truly "firm". So you've got this foam layer which is soft, but not "too" soft -- it is firm enough that you can still have pressure point issues, while being soft enough to cause lower and middle back pain. Everyone is different, but if you buy Sensus you're gambling that its softness level will relieve pressure points while not causing other back problems. Don't assume you will achieve this optimal result. Perhaps if I'd bought a 2 inch thickness the softness of the foam would have blended optimally with the firmness of my mattress to alleviate pressure point issues while not creating lower/mid-back problems. But I'll never know.... 4. The Sensus is very fragile and very unwieldy. It is extremely easy to damage it, especially in the unpacking process. You have to pry apart the foam -- it sticks pretty tightly to itself and the prying apart process is time consuming and quite tricky. The fragility of Sensus is ideal for merchants because if you want to return the product (as I do) any damage will prevent you from persuading the merchant to take it back. The 5 pound density, 3" deep topper weighs about 50 pounds in queen size, so getting it out of the package, unpeeling it into a flat rectangle, coaxing it into a fabric encasement and then getting it atop your bed is quite a job. And then if you decide to return it, the whole process has to be gone through in reverse... and you can only return it if all of this labor proceeds with no damage taking place with the topper. I assure you that it is virtually impossible to unpack, unfold, encase, install, de-install, de-encase, re-fold and re-pack this topper without some damage occurring. Therefore it is very unlikely you'll be able to return this Sensus product, so do think very carefully before buying it. Despite my best efforts, mine has several divots on the edges and some dirt in one spot where the packaging opened up en route to my house, so it is probably a total loss. With the cover that's $*** down the drain. I might try ****, or I might just send it off to a charity. Or I might just chop it into little bits and landfill it. Not sure yet what I'll do with this thing now that I'm done with it in just 3 weeks... 5. My Sensus topper has an odor. Many people write about odors emanating from various mattress toppers, and the stories are quite true. I aired my Sensus out on the floor for 4 days before installing it, and even now some 3 weeks later it is still smelly. The odor is more musty than chemical -- think mildewed linens smell more than new shower curtain smell. I am unsure whether the mildewy smell is because of how the topper was warehoused before shipment or is inherent to this type of foam... for me it is not a huge issue, but for those who really dislike odors in their sleeping products it needs to be considered.
6. When you see photos of a hand print in "memory" foam with the hand hovering over the print it has just etched in the foam, do not take those photos at face value. The photos imply the "memory" foam has a pronounced tendency to hold whatever form is pressed into it for an extended time period. But no....I tested this Sensus topper -- stuck my hand deep in the foam, held it there for 30 seconds with consistent pressure, and then quickly withdrew my hand. It takes less than 4 seconds for any trace of my hand imprint to vanish. The photos imply something much longer, and it just ain't so. With standard high density foam you get no "memory" and with this expensive stuff you get a 3.5 second "memory". Standard foam costs far, far less than this stuff, so is it worth hundreds of dollars for 3.5 seconds of "memory"?
- Did the color match the color displayed onsite? Yes
- How is the quality of the product? Depends on the person and his/her sleeping needs
- Did the description onsite accurately describe the product? Yes