My husband started having neck pain every morning, so I decided to buy new pillows for both of us because ours were old. I don't like fluffy pillows that give no support, so I went looking for memory foam pillows. I found this pair and decided it was inexpensive enough that we could see if the memory foam would help his problem. I had no idea how much support these pillows would offer for my head! I am a person who doesn't need my head to be elevated much to sleep, so these are the perfect depth for me. They're much thinner than regular pillows but don't fall flat when I sleep. If you like puffy, soft pillows, you probably won't like these. But my head feels much more supported than it ever has even on specialty conventional pillows, and my husband does not have the neck pain anymore.
Perhaps the problem for us is that we have another memory foam pillow that is of a much higher quality and as a comparative, this one failed some. It comes very flat, it does expand, but it's still about half the size of the one we had. That said, it feels fine, but doesn't come with a protective cover. That's to say you have direct foam inside your cases unless you buy one of the zipped ones. It's OK and if you're inclined to sleep on a flatter type of pillow, you might prefer it. The memory foam -- of which we've discovered there are many varying qualities -- is just OK.
My husband and I both think these pillows are wonderful. At first he was skeptical but now that he has used it for awhile has found he sleeps really comfortably on it. I have neck and headache problems and find the pillow useful with the ends being two different sizes.
When pillows arrived, they were very, very flat (shrink-wrapped). Took a little while to get to normal size and shape. Very comfortable & do return to normal after being used, but not thick enough as I had hoped they would be. Did sleep good, but still have another pillow under the MF pillow in order to raise head some.