I first tried a version of this pillow at a mattress store. They were selling it for $130. So I passed. I was excited to find it here for less than half that price. The pillow stays cool and is very supportive yet soft. I used to sleep on two pillows but I find I now just need this one. My only issue with the pillow was that it took a couple of weeks to break in. It was way too firm at first but after refusing to give up and constantly using the pillow, it finally broke down to the gem it is today. I suggest sitting on the pillow as much as possible to help the cells break down. This is a typical problem with any memory foam product. It just takes time.
These pillows are not like the coconut pillows that you buy from Mattress Firm. They are extremely Firm & I did not know this until I received them. I had a hard time adjusting to sleeping on these but it is getting better now. If you like firm pillows NOT Soft then you will love these & they do keep your cool during the night.