These towels are beautiful. I did have a delivery issue because they arrived reboxed, wet and stained. I contacted customer service and they were very helpful and issued me a account credit that left me satisfied. I have to wash them before use which I probably would have done anyhow. I love the towels and the customer service is wonderful.
I love these towels! I splurged on this purchase for a newly renovated bathroom and bought the Ivory color since I wanted a change from white towels. The towels are super soft and very absorbent. There is a huge amount of lint that comes off of these in the initial washing/drying. I followed the manufacturers laundering instructions and dried the towels on the low setting of the dryer and made sure to clean the lint filter 1/2 way through the dry time. I loved the towels so much that I went on the hunt for the same towels in a dark brown color and was thrilled when I found them! They do still produce lint, but no where near as much as the initial laundering.