These pillows are soft and nice. But I was hoping they would be a little more supportive. My head sinks in a bit too much for my comfort and it doesn't provide much support for my neck. However, my daughter thinks they're perfect so I think it mostly depends on your sleep position.
After I got larger (gussetted) pillow cases, these pillows became very winning. With standard pillow cases, it's a very tight squeeze and I felt like I was sleeping on a hard, tightly packed sausage. Now with the larger pillow cases I'm getting exactly the feel I want.