out of the box most of the plastic parts were covered in dust like it was already opened and sat around for awhile. the foot rest hardly fits correctly, every part of the stroller except the rear wheels have to be removed in order to fold it up. one of the reflectors fell off because the plastic piece that holds it on was broken off, and it was then glued back into place... it just fell off with no abnormal use what so ever. the directions don't tell you how to assemble it. "Attach the foot rest" does not tell me very much that i don't already know... however. after figuring out how to get it together and how it folds, it's not so bad once you start 'strolling' with the stroller... it's just a pain to disassemble and reassemble it every single time we go somewhere, plus foot rest that doesn't fit properly, you have to FORCE it into place and that should never be the case when assembling anything. oh and the undercarriage had to be forced and stretched beyond its intent in order to snap into place... don't buy it unless you can get past all these ridiculous design flaws.