You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I drive a truck and am on the road for 5 to 6 days weekly. The size is perfect for my needs. After reading and hearing mixed reviews, I purchased this product hoping for the best. The first week out, it stopped working on the second day but after letting it rest for a day, it seemed to work fine again. The temperature was very satisfactory for my milk, snacks and drinks. However, the second week on the road, it failed the first day out and hasn't worked since. I have tried it again several times during this second week and have given up on it. Hope I can return it and try another product.
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