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Item #: 14479135
Preserve your most valuable belongings with this three-year
protection plan for watches and jewelry. Scratches, cracks, chips
and restoration of worn or defective parts are all covered by this
reliabl......more
Preserve your most valuable belongings with this three-year
protection plan for watches and jewelry. Scratches, cracks, chips
and restoration of worn or defective parts are all covered by this
reliable jewelry service plan, which can also be transferred to
other people along with your items as an extra gift for friends or
an additional value for buyers.3 Year Platinum Protection Service Plan for Jewelry and
Watches
You protect it. We'll repair or replace it for any covered
breakdown.
Purchase Overstock.com's Platinum Protection Service Plan
with your jewelry or watch and enjoy worry-free ownership for 3
years, beginning from the date of purchase.
This Platinum Plan protects your jewelry or watch from
defects in materials and workmanship, including those due to normal
wear and tear.
Platinum Protection Service Plan for Jewelry Your Platinum
Plan covers diamonds and gemstones against:
Cracks
Chips
Scratches
Additional Jewelry Coverage
Broken, worn or bent prongs
Stretched or broken pearl strands
Cracked and thinning bands
Kinks or knots in chains
Broken chain, links, or clasps
Broken earring posts
Dented or misshapen hollow jewelry
Ring re-sizing
Platinum Protection Service Plan for Watches Your Platinum
Plan covers repairs to your watch's
Movement
Stem
Crown
Bezel
Clasp and Band
Case
Crystal - Scratches, cracks, chips
Your repair is covered 100 percent, including parts, labor,
and 2-way shipping. If we can't fix it, you'll be reimbursed for
100 percent of the product's purchase price credited to your
Overstock.com account, so you can replace it.
Plus, Platinum Protection is fully transferable if you sell
your jewelry or watch, or give it as a gift.
To report a product failure, call toll-free: 1 (866)
593-2594, 24/7/365. Or simply log on to our Customer Care Portal at
www.productassist.com/overstock
I would like to know how this works I purchased a ring about 2000 for my wife and I also purchased the 3 year warranty so because of the value of the ring I would like to know if I would ever have to file a claim how it would have to be shipped because the warranty states it covers shipping but while I was chatting about this I was told shipping would be paid only if it was fault of overstock ? And how it would be insured in case of a loss being sent in ? And does the warranty cover all diamonds or only specific ones? Because I had see that a response back on another ring that the warranty doesn't cover the large diamond please clarifyFrancisco on Feb 24, 2016Please enter a valid question.Answer This Question
Hello Francisco, for additional information on this protection plan, please contact Customer Care at 1-800-The-BIG-O (843-2446). Thank you for shopping with us! overstockcustomercare1 on Feb 26, 2016
I have diamond a that have fallen out of my engagement ring. Who do I contact?paul B. on Oct 11, 2015Please enter a valid question.Answer This Question
Hello paul B., please contact Overstock Customer Care at 1-800-The-BIG-O (843-2446). Please let us know if you have additional questions. Thanks for shopping with us.overstockcustomercare1 on Oct 11, 2015
How do i file a claim? My wife's wedding ring had a side diamond stone fall out.Ronald on Aug 7, 2015Please enter a valid question.Answer This Question
Hello Ronald, For assistance with this issue please contact Customer Care at the number below. I hope this helps, thank you for shopping with us! U.S. and Canada Toll free: 1-800-The-BIG-O (843-2446)overstockcustomercare1 on Aug 10, 2015
Yes hi,
My name is chris, I bought my fiance ring on the site along with the warranty. One of the diamonds fell out. How do I go about making a claimcwinningham on Sep 15, 2014Please enter a valid question.Answer This Question
Hello cwinningham, thank you for your inquiry; you will be contacted by Customer Care.overstockcustomercare1 on Sep 17, 2014
How do I file a claim? My wife lost a diamond from her ring.mrjoemoyerman on Jun 1, 2014Please enter a valid question.Answer This Question
Hello mrjoemoyerman, thank you for your inquiry. You will be contacted by customer care. Have a nice day!overstockcustomercare1 on Jun 12, 2014
Does the plan cover if my wife lost a side stone on the ring?saxton7k2 on Mar 17, 2014Please enter a valid question.Answer This Question
Hello saxton7k2, yes a missing stone would be covered. Have a great day! overstockcustomercare1 on Mar 30, 2014
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